Terms of service

Last Updated: October 2024

 

Please read these Terms and Conditions (“Terms”) carefully before using the Titanium Egypt website (the “Service”) operated by Titanium Egypt (“us,” “we,” or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service, including the processing and delivery (or arrangement for delivery) of product orders.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

 

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, but not limited to, your first and last name, email address, mailing address, and date of birth.

All our products and services are backed by a 100% customer satisfaction guarantee. If you are dissatisfied for any reason, please contact us via email at: info@titanium.com. You have up to 2 business days from the date your order was delivered to return your purchase.

You may cancel your order before it leaves our warehouse. Order cancellations must be made before the order is processed by the warehouse.

You can check the status of your order by selecting “My Order” from the drop-down menu under the “My Account” tab. For any clarifications, please contact us at info@titanium.com.

The Titanium Egypt logo is a trademark protected by the laws and regulations of the Arab Republic of Egypt against misuse or tampering. Nothing contained within the website should be construed as granting any license or right to use our trademark without prior written consent from the owner of the website. For more information, please send an email to: info@titanium.com.

Titanium Egypt is not obligated to provide any goods until payment has been received. If paying by credit card, orders will not be dispatched until payment has cleared. In cases where payment does not clear, Titanium Egypt reserves the right to cancel the order entirely.

 

Please review our Cookies Policy to learn how your personal information will be used, stored, and protected. We do not share your data with anyone outside of Titanium Egypt for any purpose.

 

Our Service may contain links to third-party websites or services that are not owned or controlled by Titanium Egypt. Any external links provided on https://dmh-eg.com/titanium/ are for our customers’ convenience. Please note that all related content on such links is outside of Titanium Egypt’s control, and usage should be at the customers’ own risk.

 

Titanium Egypt has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Titanium Egypt shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through such websites or services.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will attempt to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

 

Contact Us

If you have any questions about these Terms, please contact us via email at: info@titanium.com.